Help & Support

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Share Energy app & Customer Portal help

You'll need to register for the Customer Portal. Please click on the "My Account" section of the home page and follow the instructions.

If you need some help, give us a call on 0808 304 9870.  

Phone lines are open Monday to Friday 8am to 7pm and on Saturday from 9am to 1pm. Calls are recorded for training and quality assurance purposes. 

You can download the Share Energy app from Apple App Store or from Google's Play Store, depending on your device.

Still not sure or need more info?

If you or someone you care for requires any further information on any of the topics on this page, don't hesitate to reach out to our customer service team on 0808 304 9870 - they'll be more than happy to help! 


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From the press...

Press
All systems go! Share Energy is live.

Welcome to Share Energy - the supplier that shares its profits 50/50.

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From the Blog...

At Share Energy, we are committed to making energy simple and that includes your bills,
The cost of energy: understanding your electricity bill

Understanding your electricity bill and managing your energy consumption can seem daunting, but it is crucial for controlling costs.

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In the community...

Community
Share Energy shows up for Foyle Hospice

The Share Energy mascots went down a storm at the recent Foyle Hospice Fundraiser.

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